1. Acceptance of Terms
By visiting The Alley, using our website, or booking an event, you agree to these Terms of Service.

2. Bookings and Payments

• Deposits are required to secure event bookings.

• Deposits are non-refundable unless otherwise stated.

• Full payment is due according to your booking confirmation.

• Your reservation is confirmed only after our Party Management team verifies payment.

3. Text Messaging Consent
When booking a party, you may opt in to receive text messages for booking confirmations, reminders, and updates, as well as promotional offers. Standard message and data rates may apply. You may opt out at any time by replying “STOP.”

4. Conduct and Safety

• Guests must follow all posted rules and staff instructions.

• Alcohol service follows all applicable laws; we reserve the right to refuse service.

• Children must be supervised at all times.

• The Alley is not responsible for lost or damaged personal items.

5. Cancellations and Refunds

• Cancellation policies are outlined at booking.

• Refunds (if applicable) are processed within 14 business days.

6. Facility Use

• Outside food and beverages are not permitted unless authorized.

• Damage to property may result in additional charges.

7. Liability
By participating in activities at The Alley, you acknowledge and accept inherent risks. To the fullest extent allowed by law, The Alley is not liable for injuries or damages arising from participation.

8. Changes to Terms
We may update these Terms at any time, and changes will be posted on our website. Continued use of our services means you accept the updated terms.